Lodgewood by L'hotel Wanchai

Guest Services Officer

Lodgewood by L’hotel Wanchai, a simple yet stylish, mini metropolitan fitted with sleek furnishings in a compact set up, houses 90 newly renovated serviced apartments in a quintessential Hong Kong district, ideal for corporate clients and short stay residents.

Grow your skills and talents in a chic and friendly environment.

Job Description

Areas of responsibility include Guest Relations, Front Desk, Concierge and Service Call Centre. The position carries out procedures ensuring welcoming and efficient work processes via exemplary services, maximizing on-day performance in room occupancy and average daily rates


  • Diploma in Property or Hospitality Management related;
  • 1 year relevant experience in front office and guest services experience;
  • Good in English, Cantonese and Mandarin;
  • Able to work under pressure;
  • Strong passion in provision of total quality service

How to Apply?
Individuals who are committed to service excellence, wish to develop their talents and harbor a desire to grow professionally alongside the Group are encouraged to send their application and full résumé to:
Human Resources Department
Lodgewood by L'hotel Wanchai
28 Tai Wo Street, Wanchai, Hong Kong
(852) 3968 8816

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Group Human Resources Department directly at 2280 2906.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within L’hotel Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

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